Privacy Policy

TradeHire is operated by TradeHire, based in Portland, Maine. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you use the TradeHire platform.

1. Information We Collect

• Account Information: When you register, we collect your email address, account type (technician or employer), and a password.
• Profile Information: Technicians provide license numbers, trade categories, years of experience, and availability preferences. Employers provide company name, contact information, and role requirements.
• Verification Data: We query the Maine Office of Professional and Occupational Regulation database using the license number you provide to verify your credentials. We store the result of this verification, not the raw query.
• Communications: When you use our masked communication system, we log connection metadata (call occurred, duration, timestamp) but do not record the content of calls unless explicitly disclosed.
• Usage Data: Standard web analytics including pages visited, session duration, and feature usage — used to improve the platform.

2. How We Use Your Information

• To operate and improve the TradeHire platform.
• To verify license credentials against state licensing databases.
• To match technicians with relevant employer opportunities based on preferences.
• To facilitate masked communications between platform participants.
• To send platform notifications, scheduling reminders, and match alerts.
• To generate aggregate, anonymized market intelligence data.
• We do not sell your personal information to third parties.

3. Technician Privacy Protections

• Technician identities — including name, phone number, and email address — are never displayed to employers without explicit consent from the technician.
• Your verified credentials (license type, authority, status) are visible to authenticated employers. Your identity is not.
• You can pause your profile visibility at any time from your account settings.
• When you choose to connect with an employer, you control how much identifying information to share and when.

4. Data Sharing

• Service Providers: We use third-party services including Twilio (masked communications), and cloud infrastructure providers to operate the platform. These providers are bound by data processing agreements.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of TradeHire or its users.
• Business Transfers: In the event of a merger or acquisition, user data may transfer to the new entity under the same privacy commitments.
• We do not share personal data with advertisers or data brokers.

5. Data Retention

• Account data is retained while your account is active.
• You may request deletion of your account and associated data at any time by contacting us.
• Verification records are retained for audit purposes for up to 3 years after account deletion.
• Aggregate, anonymized usage data may be retained indefinitely.

6. Your Rights

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can update most account information directly from your profile settings.
• Deletion: You may request deletion of your account and personal data.
• Portability: You can request your data in a portable format.
• To exercise any of these rights, contact us at the address below.

7. Cookies and Tracking

• We use essential cookies to maintain session state and platform functionality.
• We use analytics cookies to understand how the platform is used.
• We do not use advertising or cross-site tracking cookies.
• You can disable non-essential cookies through your browser settings.

8. Contact

• Questions about this Privacy Policy or your data can be directed to TradeHire, Portland, Maine.
• Contact us through the form at tradehire.com/contact.